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Terms & Conditions

These Terms and Conditions, along with our Privacy Policy or other applicable policies (“Terms”), constitute a legally binding agreement by and between GENXT INTERACTIVE PRIVATE LIMITED (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and govern your access to and use of our website (https://genxtinteractive.com/), software products, design assets, and digital development services (collectively, “Services”).

By using our website and availing of our Services, you represent that you have read, understood, and irrevocably accepted these Terms (including our Privacy Policy and Refund Policy). We reserve the right to modify or replace these Terms at any time without prior individual notice. It is your responsibility to periodically review these Terms to stay informed of updates.

§ Terms of Use

Your access to and use of this website and our Services is subject to the following express conditions:

  1. Account Information & Registration: To access and use specific Services, you agree to provide true, accurate, current, and complete information during and after registration. You are solely responsible for maintaining account confidentiality and for all acts done through the use of your account.
  2. Disclaimer of Warranties: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain technical errors or inaccuracies, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law.
  3. Sole Risk & Assessment: Your use of our Services and website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your specific business requirements prior to engagement.
  4. Intellectual Property Rights: All contents of this Website and deliverables produced under our Services—including trademarks, logos, UI designs, codebases, graphics, copy, and architecture—are proprietary to GenXT Interactive Private Limited or our licensed partners. You have no authority to claim any intellectual property rights, title, or interest in its contents without our prior written consent.
  5. Unauthorized Use: You acknowledge that unauthorized use of this website or the Services may give rise to a claim for damages and/or constitute a criminal offense under applicable cyber and intellectual property statutes.
  6. Payment & Fees: You agree to pay all charges and fees associated with availing of our Services in accordance with the invoices, payment schedules, and currency denominations established in your service agreement.
  7. Lawful Purpose: You agree not to use the website and/or Services for any purpose that is unlawful, defamatory, infringing, or forbidden by these Terms, Indian law, or local laws governing your jurisdiction.
  8. Third-Party Links: Our website and Services may contain links to third-party websites or services. Upon accessing these links, you will be governed by the terms of use, privacy policies, and security practices of such third-party providers. We assume no liability for third-party actions.
  9. Binding Contract on Transaction: You understand and agree that upon initiating a financial transaction or contract for availing our Services, you enter into a legally enforceable contract with us for the specified scope of work.
  10. Refund & Return Rights: You shall be entitled to claim a refund of payments made in accordance with our explicit Refund Policy. Timelines for claims are governed strictly by the respective service agreement. Failure to raise a refund request within the stipulated cooling-off window shall render the claim ineligible.
  11. Force Majeure: Notwithstanding anything contained in these Terms, neither party shall be liable for any failure or delay in performing obligations under these Terms if performance is delayed or prevented by war, government decree, natural catastrophe, cyber disaster, or other force majeure events beyond reasonable control.
  12. Governing Law: These Terms and any dispute or claim arising out of or related to them, or their enforceability, shall be governed by and construed in accordance with the substantive laws of India.
  13. Exclusive Jurisdiction: All disputes, controversies, or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Cuttack, Odisha, India.
  14. Notices & Communication: All formal communications, legal notices, or concerns relating to these Terms must be communicated in writing using the official contact details provided below.

Legal & Contract Inquiries

For inquiries, clarification, or formal communication regarding these Terms and Conditions, please contact:

Entity: GenXT Interactive Private Limited
Registered Office: Krupasindhu Bhawan, Bhanpur, Odisha, India – Pincode: 753011