Privacy Policy

01. Information We Collect

Personal Information

When you visit our website, submit an inquiry, request a consultation, or engage with our services, we may collect personal information such as:

• Your full name and professional title
• Email address (accounts@genxtinteractive.com)
• Phone number and contact numbers
• Company or organization name and website
• Postal address, state, and country of residence
• Project specifications, technical requirements, and consultation notes

We may also collect technical information related to your interactions with our website, including your IP address, browser type and version, operating system, and hardware device information.

Usage Information

We may collect information regarding how you navigate and interact with our website and digital services, including pages visited, external links clicked, dwell time, and user session metrics.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to analyze browsing patterns, save user preferences, and optimize your overall experience. You may manage your cookie preferences at any time by adjusting your browser settings.

02. How We Use Your Information

Providing & Delivering Services

We use your information to fulfill our contractual commitments, architect digital solutions, develop software and web applications, respond to service inquiries, and provide continuous technical support.

Marketing Communications

With your consent, we may send you informative updates, newsletters, product announcements, and industry insights. You retain full rights to unsubscribe or opt out of these communications at any time.

Performance Analytics & Optimization

We analyze engagement data to measure website performance, optimize system usability, troubleshoot technical errors, and refine our service offerings.

Legal Compliance & Security

We may process your data to prevent fraudulent activities, enforce our terms of service, protect our intellectual property, and comply with all applicable legal and regulatory obligations.

03. Sharing Your Information

Service Providers & Vendors

We may share your data with trusted third-party providers who assist us in operations such as cloud infrastructure (AWS, Azure, GCP), email delivery, and customer relationship management. All partners are bound by strict non-disclosure agreements.

Legal & Regulatory Compliance

We may disclose your information when mandatory under governing law, court orders, subpoenas, or to defend the rights, property, and safety of GenXT Interactive, our clients, or the public.

Business Transfers & Mergers

In the event of a merger, acquisition, restructuring, or asset divestiture, client data may be transferred as an essential business asset in compliance with this Privacy Policy.

04. Your Rights and Choices

Opt-Out

You can opt out of receiving promotional emails by following the “Unsubscribe” link in any email or by emailing our accounts team directly at accounts@genxtinteractive.com.

Data Access, Rectification & Deletion

You have the right to request a copy of the personal information we hold about you, request corrections to inaccurate records, or request complete deletion of your data from our systems.

05. Data Security

We employ industry-standard administrative, technical, and physical safeguards—including SSL/TLS encryption, firewall architectures, and restricted database access—to protect your personal information against unauthorized access, destruction, or disclosure.

However, please note that no method of transmission over the internet or electronic storage is 100% impenetrable. We encourage you to practice caution when transmitting sensitive data online.

06. Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy periodically to reflect technological updates, changes in operational practices, or statutory compliance requirements. Revised editions will be published on this page with the updated revision date.